Benefits of This Program:
- More productive and effective workplace participants
- More effective supervisors and managers
- Minimal workplace conflict
- Human capital linked to business objectives
Learn:
- Expanding responsibilities of supervisors’ and managers’ for the quality of the workplace and workplace interactions
- Critical role of supervisor in linking human capital to business objectives
- Legal requirement for a civil, respectful, kinder, and gentler workplace
- Business interest in a civil, respectful workplace
- Interests, rights and responsibilities with respect to the workplace environment, interactions, and communications
- How the quality of the work environment impacts management issues: behavioural issues, performance issues, absenteeism
- Link between managing with respect and being a successful manager or supervisor
- New skills to support meeting the challenges of managing in today’s environment
- Skills for successful employee communications, direction, corrective action, and continuous improvement initiatives
Gain a Support Advantage:
- Learn to promote an understanding of the supervisor’s role in the current employment environment
- Learn to promote an understanding of the impact of the current environment on effective management
- Develop knowledge, commitment, and skill of supervisors to support effective management
- Understand factors shaping the demands on supervisor/managers
Agenda
Legal Backdrop
- ESA: your role and responsibilities regarding terms and conditions of employment
- Human rights: supervisor’s “due diligence” obligations
- Duty to accommodate: Getting it right!
- Common law: duty to ensure a “kinder, gentler workplace”
- Your role and responsibilities with respect to the quality of the employment environment and interactions
- Death of mandatory retirement: successfully managing the aging workforce
Non-Legal Backdrop
- Organization’s philosophy on employee relations
- Employee expectations/needs
- Link between motivated human capital and furthering business objectives
Developing Knowledge Skills and Commitment for Effective People Management in Today’s Workplace
- Significance of supervisor’s role
- Supervisor’s impact on people
- Expectations of supervisor
- Supervisor’s key roles and responsibilities
- Managing with respect
- Managing consistently with organization’s values
- Contributing to organization’s legal compliance deliverables
- Securing and maintaining appropriate work environments (free from harassment and discrimination, civil and respectful)
- Facilitating successful accommodation activity
- Successfully managing the aging workforce
- Understanding employee needs
- Providing supervisory direction that responds to employee needs
- Managing to motivate
- Managing to maximize every employee’s contribution
- Traits of a successful supervisor/manager
- Developing skills for successful direction
- Providing effective feedback
- Successfully dealing with a problem employee: Contributing to effective corrective action
- Contributing to effective performance management and performance evaluation
Why Mangers and Supervisors Will Benefit From this Program
- Legal developments have significantly reconfigured what are acceptable standards of workplace environment and workplace direction
- New developments have created significantly new responsibilities and accountabilities for supervisors and managers in dealing with employees
- Effective management requires an understanding of today’s employees’ needs, rights, and expectations of the workplace
- New skills, sensibilities, and knowledge are necessary for today’s supervisors and managers to manage successfully
- Successful management means being positioned to achieve the objectives of the enterprise through effective mobilization, motivation, direction and retention of valuable human capital: The new supervisory challenge
- Successful management demands that supervisors/ managers positioned to contribute to the employer’s ability meet the contractual and legal obligations of the employment relationship and the current employment environment
Book an In-House or Remote Program
For further information on our training, please call your lawyer at the Firm. If you are not a current client, please contact:
Program Administrator
Tel: 416-862-1616 or 1-866-821-7306
[email protected]
