Managing With Respect: Positioning Supervisors and Managers to Successfully Manage in Today’s Workplaces
Benefits of This Program:
  • More productive and effective workplace participants
  • More effective supervisors and managers
  • Minimal workplace conflict
  • Human capital linked to business objectives


  • Expanding responsibilities of supervisors’ and managers’ for the quality of the workplace and workplace interactions
  • Critical role of supervisor in linking human capital to business objectives
  • Legal requirement for a civil, respectful, kinder, and gentler workplace
  • Business interest in a civil, respectful workplace
  • Interests, rights and responsibilities with respect to the workplace environment, interactions, and communications
  • How the quality of the work environment impacts management issues: behavioural issues, performance issues, absenteeism
  • Link between managing with respect and being a successful manager or supervisor
  • New skills to support meeting the challenges of managing in today’s environment
  • Skills for successful employee communications, direction, corrective action, and continuous improvement initiatives

Gain a Support Advantage:

  • Learn to promote an understanding of the supervisor’s role in the current employment environment
  • Learn to promote an understanding of the impact of the current environment on effective management
  • Develop knowledge, commitment, and skill of supervisors to support effective management
  • Understand factors shaping the demands on supervisor/managers

Legal Backdrop

  • ESA: your role and responsibilities regarding terms and conditions of employment
  • Human rights: supervisor’s “due diligence” obligations
  • Duty to accommodate: Getting it right!
  • Common law: duty to ensure a “kinder, gentler workplace”
  • Your role and responsibilities with respect to the quality of the employment environment and interactions
  • Death of mandatory retirement: successfully managing the aging workforce

Non-Legal Backdrop

  • Organization’s philosophy on employee relations
  • Employee expectations/needs
  • Link between motivated human capital and furthering business objectives

Developing Knowledge Skills and Commitment for Effective People Management in Today’s Workplace

  • Significance of supervisor’s role
  • Supervisor’s impact on people
  • Expectations of supervisor
  • Supervisor’s key roles and responsibilities
  • Managing with respect
  • Managing consistently with organization’s values
  • Contributing to organization’s legal compliance deliverables
  • Securing and maintaining appropriate work environments (free from harassment and discrimination, civil and respectful)
  • Facilitating successful accommodation activity
  • Successfully managing the aging workforce
  • Understanding employee needs
  • Providing supervisory direction that responds to employee needs
  • Managing to motivate
  • Managing to maximize every employee’s contribution
  • Traits of a successful supervisor/manager
  • Developing skills for successful direction
  • Providing effective feedback
  • Successfully dealing with a problem employee: Contributing to effective corrective action
  • Contributing to effective performance management and performance evaluation

Why Mangers and Supervisors Will Benefit From this Program

  • Legal developments have significantly reconfigured what are acceptable standards of workplace environment and workplace direction
  • New developments have created significantly new responsibilities and accountabilities for supervisors and managers in dealing with employees
  • Effective management requires an understanding of today’s employees’ needs, rights, and expectations of the workplace
  • New skills, sensibilities, and knowledge are necessary for today’s supervisors and managers to manage successfully
  • Successful management means being positioned to achieve the objectives of the enterprise through effective mobilization, motivation, direction and retention of valuable human capital: The new supervisory challenge
  • Successful management demands that supervisors/ managers positioned to contribute to the employer’s ability meet the contractual and legal obligations of the employment relationship and the current employment environment

Book an In-House or Remote Program

For further information on our training, please call your lawyer at the Firm. If you are not a current client, please contact:

Program Administrator
Tel: 416-862-1616 or 1-866-821-7306
[email protected]

Phone: +1 416-875-2235
Fax: 416-363-7358
Phone: +1 416-875-2235
Fax: 416-363-7358
Ryan J. Conlin
Ryan J. Conlin


Haadi Malik
Haadi Malik


Jeffrey D. A. Murray
Jeffrey D. A. Murray


Jeremy D. Schwartz
Jeremy D. Schwartz


Allison L. Taylor
Allison L. Taylor


Landon P. Young
Landon P. Young

Managing Partner